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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pauline Veroneau

May 9, 2025

5  out of  5
rating by Pauline Veroneau
"Professional while maintaining ease."
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Becky Stalnaker

May 9, 2025

5  out of  5
rating by Becky Stalnaker
"Have had a great experience with Marisa’s team since changing my insurance over to them last year. They’ve made it quick and seamless & quick to respond. Jake has also been a wonderful help in answering any questions or changes I’ve had. Very happy to have switched over & to have this team to work with."
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Cheri Pollock

May 8, 2025

5  out of  5
rating by Cheri Pollock
"Knowledgeable and supportive and customer service is a"10"."
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Nicola Bowman

May 7, 2025

5  out of  5
rating by Nicola Bowman
"Was very suprised how much cheaper my rate would be ! Saved me $700 Very pleasant and helpful ☺️"
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Gaston Ferrari

May 7, 2025

5  out of  5
rating by Gaston Ferrari
"While researching new insurance companies to switch to, I was lucky to find State Farm in North Albany. Jake was very easy to work with and very knowledgeable. I was able to get all the insurance I needed with no pressure to get additional things not needed. Highly recommend to anyone wanting to save money on insurance and get great service."
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Krista Reynolds

May 7, 2025

5  out of  5
rating by Krista Reynolds
"I am truly happy I chose State Farm for my insurance needs after moving states I got slapped with a huge ins bill and the people working at that office were not helpful I went without insurance for 6 months then finally called this office and Jake was more than helpful got me set up with a quote for all the insurance I needed and half the cost of the other place. He listened to all my issues and helped get them resolved and I was up and going with my new quote in minutes after our conversation. Also I recently had a birthday and I will say this is the first insurance company ever to personally call and wish me a happy birthday I have to say I am truly happy with this office and the people working there. I don’t plan on changing ins again. Thank you for being sooo good to me and my family during rough times!!"
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Brooke John

April 14, 2025

5  out of  5
rating by Brooke John
"Marisa and her team are always so responsive, professional and helpful. I would highly recommend them to anyone for any of your insurance needs! 10/10!!"
We responded:
"Brooke, Thank you for the wonderful review. We have enjoyed working with you over the years and look forward to working with you and your family for years to come!"
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Oscar Castillo

April 8, 2025

5  out of  5
rating by Oscar Castillo
"She is a really great agent, she is so nice and explained me everything really good I recomend to contact her."
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Kathy Hair

April 2, 2025

5  out of  5
rating by Kathy Hair
"Kaydence is the best! She is professional and efficient and always happy to help! I recommend Marisa Luna State Farm Insurance to anyone."
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Brandi Clark

March 25, 2025

5  out of  5
rating by Brandi Clark
"Jake was referred to me by a friend and he is amazing to work with and very knowledgeable. By the end of the day, he set me up with new car and home owners policies that will be saving me hundreds of dollars per month. Highly recommended for anyone wanting to save money on insurance and it’s very convenient for people in North Albany."
We responded:
"Brandi, Thank you for giving my office the opportunity to work with you and help you protect what is important to you. WOW, over $1000 a year in savings, that is amazing! Thank you for your recommendation, we appreciate it :)"
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julia s palacios

March 12, 2025

5  out of  5
rating by julia s palacios
"I have had the pleasure of being a client of Marisa Luna State Farm for over a year, and it has been a phenomenal experience. Marisa's team is top-notch, ensuring that I am always informed and supported. My agent, Kaydance, is outstanding and always available to address any questions or concerns I may have. I highly recommend State Farm with Marisa Luna."
We responded:
"Julia, I must agree, Kaydence is outstanding! I am happy to hear we have been available when you needed us to answer your questions and concerns. Thank you for continuing to choose my office!"
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Zahara Runge

March 6, 2025

5  out of  5
rating by Zahara Runge
"Jake at luna office in apbany, oregon save me money. Progressive didn't offer oarjed cat insurance so I switch to state farm. I'm so glad I switch ans Jake took care of me"
We responded:
"Zahara I'm glad to hear we were able to save you money when you switched from Progressive. Thank you for choosing our office for your auto insurance needs!"
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Hannah Ebbs

March 3, 2025

5  out of  5
rating by Hannah Ebbs
"These people are the friendliest people to work with. My bank took a minute to let them process my insurance payment and they were gracious with me while I figured it out! They text me whenever they have issues and I can text right back with no problem! Seriously great people and I'll be using them for insurance for quite a long time."
We responded:
"Thank you Hannah for the recognition, we appreciate it! Processes can sometimes take more time than expected but I am happy to hear it was resolved and we were easy to work with and get ahold of. We look forward to being your agent :)"
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Jeff Ivers

February 28, 2025

5  out of  5
rating by Jeff Ivers
"Fast and friendly service. In and out after a small wait! Great experience all the way. Been here for years and will continue. Thank you!"
We responded:
"Jeff, Thank you for allowing me to be your agent. As you know, we are always here to help!"
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Liz Couzin

February 27, 2025

5  out of  5
rating by Liz Couzin
""Jake" from State Farm (yes, that really IS his name!), is Awesome! Professional, kind, and helpful, and he did a Great job finding me a better rate on my auto insurance. I've been with State Farm for over 34 years, and I Highly recommend them."
We responded:
"Liz, It's pretty great having a celebrity work in my office :) Thank you for continuing to choose State Farm Insurance, we appreciate you!"
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brian lewis

February 27, 2025

5  out of  5
rating by brian lewis
"The staff is highly professional and skilled in their roles."
We responded:
"Brian, Thank you so much for the compliment and the referral, we appreciate it! "
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Jacobo Cruz

February 26, 2025

5  out of  5
rating by Jacobo Cruz
"Muy amable en la forma de que te atienden"
We responded:
"Jacobo le agradezco mucho que me haya elejido como sue agente de seguros. Gracias!"
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Jenna Vanderhoof

January 28, 2025

5  out of  5
rating by Jenna Vanderhoof
"I have been a customer of this State Farm office since 2007. I have always received the best customer service. Just recently we needed to make some changes to our policy and Jake Bewley went above and beyond to give us options and ultimately exactly what we were looking for. I was amazed how responsive the office is and accommodating. Would recommend this office for anyone needing any type of insurance. They are the best!"
We responded:
"Jenna, Thank you so much for the recognition. We appreciate you and thank you for staying with our office! I must agree, Jake is great! :)"
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Sharon Erb

January 28, 2025

5  out of  5
rating by Sharon Erb
"Every experience I have had with State Farm Ins has been amazing!! I recently had a major collision and all of my dealings with the local Marisa Luna office - Jake in particular - has been helpful, kind and more than I could've hoped for"
We responded:
"Sharon, I am sorry to hear about your collision but am glad we were here to help you along the way. Please know my office is always here to help. "
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natasha Lopez ramirez

January 4, 2025

5  out of  5
rating by natasha Lopez ramirez
"Marisa and her staff are awesome. Friendly and welcoming. Efficient and quick response time, even with someone like me who asks a bunch of questions. Haha"
We responded:
"Natasha, We are always here to help with all of your questions, no matter how many you have :) We appreciate you and thank you for recommending our office!"
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Jennifer Baily

December 23, 2024

5  out of  5
rating by Jennifer Baily
"Jake is the best; so friendly and helpful. I was able to get what I needed quickly and had great explanations along the way. Will definitely be a return customer"
We responded:
"Jennifer, I agree with you, Jake is the best! We appreciate you and thank you for choosing our office for your insurance needs!"
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Bonnie Lee’s Kinesiology & Business

December 18, 2024

5  out of  5
rating by Bonnie Lee’s Kinesiology & Business
"Recommended by a neighbor and with straight across same coverage but a savings of over $150/month for home and auto while also being able to offer over $100k additional coverage to my home for less? Full send and much appreciation to Jake for not overselling me and hearing exactly what I needed while also loving the fact that it’s not a policy that I have to edit and manage myself without knowing if I’m doing something right or wrong. Glad to be working with someone local."
We responded:
"WOW, over $1,800 savings per year! I am happy to hear we were able to not only save you money on your insurance but also offer you more coverage on your home. If you ever have any questions, you know we're only a call or text away. Thank you for choosing our office as your local agent, we appreciate it!"
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Sarah

December 5, 2024

5  out of  5
rating by Sarah
"Staff is very friendly and helpful, willing to answer all of my questions!"
We responded:
"Thank you for your review, Sarah. If you ever need anything please know we are only a call, text or email away! "
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Tamara Sollars

December 2, 2024

5  out of  5
rating by Tamara Sollars
"Marisa took over the North Albany office a few years ago. I have been a customer for a really long time, over 20 years. The team there is amazing. My husband passed away and they helped make the insurance transition much easier. Jake has been exceptional to work with, professional, knowledgeable, friendly. I appreciate the value and the care at this office in North Albany, Oregon. I would recommend them. House, car, property, life insurance, call them and get a quote today. State Farm like a good neighbor - State Farm is there !!!!! 5 Stars Recommend"
We responded:
"Tamara, I am to hear we were able to make such a difficult time a little bit easier for you. We appreciate you staying with us after I took over this office. Thank you for recommending us for home, auto and life insurance needs. We are always here to help!"
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Rebecca Burgin

October 29, 2024

5  out of  5
rating by Rebecca Burgin
"Outstanding service and great rates."
We responded:
"Rebecca, thank you for choosing our office. We appreciate you!"