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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ezequiel Salas

September 27, 2024

5  out of  5
rating by Ezequiel Salas
"She is really nice"
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Erick Guitron

September 12, 2024

5  out of  5
rating by Erick Guitron
"Una de la mejores y más gratas experiencia que recibe del equipo de aseguradora de state farm especialmente del agente Marisa Luna . Ella tomó el tiempo y se aseguró que yo pudiera entender cada una de las cláusulas de la póliza se ajustaba a mis necesidades y presupuesto . Busco todo tipo de beneficio que pudiera yo obtener . Muchas gracias . Marisa Luna y su equipo de trabajo de state Farm, en Albany Oregon ."
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Elizabeth Thompson

August 30, 2024

5  out of  5
rating by Elizabeth Thompson
"Kaydence is great"
We responded:
"Elizabeht, Thank you for the five-star review. Kaydence is pretty amazing! We are both glad you have allowed us to be your insurance agent :)"
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Kristen Hollywood

August 29, 2024

5  out of  5
rating by Kristen Hollywood
"Easily accessible and very helpful. Helped to understand options and choose best policy for you."
We responded:
"Kristen, Thank you for the five-star review. We appreciate you allowing us to be your insurance agent!"
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Andrea Kelsey

August 29, 2024

5  out of  5
rating by Andrea Kelsey
"Always so helpful and take care of what I want/need. Thank you, Jake, for being a rock star!!! You always help make things easier for me."
We responded:
"Andrea, We appreciate you and look forward to being your insurance agent. "
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Barbara de Vos

August 28, 2024

5  out of  5
rating by Barbara de Vos
"Marisa Luna is the best. We really appreciate her knowledge, professionalism, follow through, and the ease of switching policies so she could give us so much more for our hard earned money. Can't recommend her and her team enough!"
We responded:
"Barbara, Your recommendation is much appreciated! Thank you for allowing my team and I to be your local insurance agent. We look forward to working with you for many years!"
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Benny Fernandez

August 24, 2024

5  out of  5
rating by Benny Fernandez
"Jake was awesome! The customer service was top-notch"
We responded:
"Thank you, Benny, we appreciate your review!"
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Laura Saxe

August 24, 2024

5  out of  5
rating by Laura Saxe
"We have worked with Marisa Luna’s State Farm office for eight years and each time we’ve needed assistance we have received excellent service. When we came in to do a rerate, Jake and Marissa were so helpful and found us a great insurance rate for our home and auto. Just this week my car broke down in Nebraska and Jake found and called the nearest tow truck so I could get back on the road to take my son to college."
We responded:
"Laura, We appreciate you taking the time to meet and review your insurance plan with us. I am happy we were able to save you money on your insurance coverage without having to adjust your protection. Mechanical breakdowns can be stressful, I'm glad we were there to help make it easier for you."
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Joy McIntosh

August 19, 2024

5  out of  5
rating by Joy McIntosh
"Kaydence Coats ask me if I was interested in a quote for car insurance. She was very polite and held herself in a professional manner. I would recommend her to anyone looking for insurance."
We responded:
"Joy, Thank you for allowing us the opportunity to quote your insurance policies. We appreciate you!"
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Mariah Dann

August 15, 2024

5  out of  5
rating by Mariah Dann
"Kaydence is the best! Her customer service is so on point! She got me quotes quickly, and was smiling the whole time! Can't wait to do business here!"
We responded:
"Mariah, I completely agree, Kaydence is the best! I am glad to hear we were able to get quotes to you when you needed them and look forward to working with you too!"
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Grace McCrary

August 15, 2024

5  out of  5
rating by Grace McCrary
"Working with Marisa’s office has been great - specifically with Jake. He makes things as easy as possible and is always available to answer any questions I have!"
We responded:
"Grace, I am happy to hear we have made working with our office and taking care of your insurance needs easy!"
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Alejo Ordoñez Diaz

June 11, 2024

5  out of  5
rating by Alejo Ordoñez Diaz
"Jake impressed me with his friendly and professional demeanor while helping me add another vehicle to my current insurance policy. His willingness and professionalism made me confident in continuing my coverage with Jake and Marisa Luna/Albany State Farm. Thank you very much!"
We responded:
"Alejo, We appreciate you and are thankful you have allowed us to be your insurance agent. Jake, Kaydence and I are always here to help."
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Isaias Vidal

June 5, 2024

5  out of  5
rating by Isaias Vidal
"State Farm en Albany tiene un buen servicio con Marisa y hablan español lo recomiendo 👍🏻"
We responded:
"Gracias Isaias por la recomendacion. Se lo agradezco mucho! Me da gusto que no haya elegido como su agencia de aseguranza. "
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trisha yorton

June 1, 2024

5  out of  5
rating by trisha yorton
"Jake at the north Albany was fantastic!! Knowledge, prepared, quick and efficient. Saved me 860$ a year! Whole office was friendly. Highly recommend this State Farm office!!"
We responded:
"Trisha, WOW, that is fantastic news. $860 per year is amazing. Thank you for the review, we appreciate you!"
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Mark Hansen

May 31, 2024

5  out of  5
rating by Mark Hansen
"THE office in Albany for insurance. Marisa's team of Jake and Kaydence are truly professional, thorough and just plain great to deal with to help with all your insurance needs. Now if I could just find a good mechanic. 👍"
We responded:
"Mark, Thank you for allowing me to be your insurance agent. My team and I appreciate your business and are always here to help!"
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Ashleigh Collins

May 29, 2024

5  out of  5
rating by Ashleigh Collins
"Jake was awesome at getting info to me quickly and so easy to communicate with ! Highly recommend!"
We responded:
"Ashleigh, Thank you so much for the view. Please know we are always here to help :)"
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Toni Stevens

May 24, 2024

5  out of  5
rating by Toni Stevens
"They are awesome!!! They helped me out and noticed my mom’s policy was a low number because it was started long ago. I recommend them 100%!!!"
We responded:
"Toni, I am happy to hear we were able to uncover discounts that your mom was eligible for. Thank you for the review and the recommendation, we appreciate it! "
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Jorge Cruz

May 22, 2024

5  out of  5
rating by Jorge Cruz
"Muy buena aseguranza"
We responded:
"Gracias Jorge por las cinco estrellitas y su recomendacion."
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Kaye Reyes

May 21, 2024

5  out of  5
rating by Kaye Reyes
"Kaydance and Jake are both amazing!"
We responded:
"I agree! Kaydence and Jake are pretty amazing!"
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Bro Lingo

May 15, 2024

5  out of  5
rating by Bro Lingo
"Excellent service, easy and quick!! Will definitely give her 5 stars"
We responded:
"Thank you so much for the five-star review, we appreciate it! "
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Carmen V

May 10, 2024

5  out of  5
rating by Carmen V
"Excellent customer service Everyone is very kind and goes above and beyond to help you get the best savings. Extra special thanks to Jake for taking time on his weekend to get me insurance for my new car Your the best!!😁"
We responded:
"Carmen, We love working with you and your family and are happy to hear you were able to save money on your insurance! We are always here to help, even on the weekends if need be :) "
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Deb V

May 10, 2024

5  out of  5
rating by Deb V
"Great customer service very nice people"
We responded:
"Deb, We appreciate you & are always here to help :)"
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Iourdes Arenas

May 6, 2024

5  out of  5
rating by Iourdes Arenas
"Amables, atentos y rápidos, exelente agente!"
We responded:
"Muchas gracias Lourdes por las cinco estrellas. Me da mucho gusto ser su agente de aseguranza."
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Rick Powell

May 5, 2024

5  out of  5
rating by Rick Powell
"Marisa's office has been great to work with and the staff is fantastic. Our long time State Farm agent retired and we no longer had a State Farm office to help us if we needed. Jake helped move our account to Marisa's office and Jake and Kaydence set up times to review our home and auto coverages and highlighted ways to better protect our assets to ensure we were well protected and not underinsured."
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Maria Cruz

April 30, 2024

5  out of  5
rating by Maria Cruz
"Buen servicio.Recomendada👌"
We responded:
"Maria, Muchas gracias for la recomendacion y por dar me la oportunidad de ser su agente de seguro. Me da gusto de saber que usted confia en mi y en mi oficina. Gracias!"