Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandi Clark

Brandi Clark

March 25, 2025

5  out of  5
rating by Brandi Clark
"Jake was referred to me by a friend and he is amazing to work with and very knowledgeable. By the end of the day, he set me up with new car and home owners policies that will be saving me hundreds of dollars per month. Highly recommended for anyone wanting to save money on insurance and it’s very convenient for people in North Albany."
Profile photo of julia s palacios

julia s palacios

March 12, 2025

5  out of  5
rating by julia s palacios
"I have had the pleasure of being a client of Marisa Luna State Farm for over a year, and it has been a phenomenal experience. Marisa's team is top-notch, ensuring that I am always informed and supported. My agent, Kaydance, is outstanding and always available to address any questions or concerns I may have. I highly recommend State Farm with Marisa Luna."
Profile photo of Zahara Runge

Zahara Runge

March 6, 2025

5  out of  5
rating by Zahara Runge
"Jake at luna office in apbany, oregon save me money. Progressive didn't offer oarjed cat insurance so I switch to state farm. I'm so glad I switch ans Jake took care of me"
We responded:
"Zahara I'm glad to hear we were able to save you money when you switched from Progressive. Thank you for choosing our office for your auto insurance needs!"
Profile photo of Hannah Ebbs

Hannah Ebbs

March 3, 2025

5  out of  5
rating by Hannah Ebbs
"These people are the friendliest people to work with. My bank took a minute to let them process my insurance payment and they were gracious with me while I figured it out! They text me whenever they have issues and I can text right back with no problem! Seriously great people and I'll be using them for insurance for quite a long time."
We responded:
"Thank you Hannah for the recognition, we appreciate it! Processes can sometimes take more time than expected but I am happy to hear it was resolved and we were easy to work with and get ahold of. We look forward to being your agent :)"
Profile photo of Jeff Ivers

Jeff Ivers

February 28, 2025

5  out of  5
rating by Jeff Ivers
"Fast and friendly service. In and out after a small wait! Great experience all the way. Been here for years and will continue. Thank you!"
We responded:
"Jeff, Thank you for allowing me to be your agent. As you know, we are always here to help!"
Profile photo of Liz Couzin

Liz Couzin

February 27, 2025

5  out of  5
rating by Liz Couzin
""Jake" from State Farm (yes, that really IS his name!), is Awesome! Professional, kind, and helpful, and he did a Great job finding me a better rate on my auto insurance. I've been with State Farm for over 34 years, and I Highly recommend them."
We responded:
"Liz, It's pretty great having a celebrity work in my office :) Thank you for continuing to choose State Farm Insurance, we appreciate you!"
Profile photo of brian lewis

brian lewis

February 27, 2025

5  out of  5
rating by brian lewis
"The staff is highly professional and skilled in their roles."
We responded:
"Brian, Thank you so much for the compliment and the referral, we appreciate it! "
Profile photo of Jacobo Cruz

Jacobo Cruz

February 26, 2025

5  out of  5
rating by Jacobo Cruz
"Muy amable en la forma de que te atienden"
We responded:
"Jacobo le agradezco mucho que me haya elejido como sue agente de seguros. Gracias!"
Profile photo of Jenna Vanderhoof

Jenna Vanderhoof

January 28, 2025

5  out of  5
rating by Jenna Vanderhoof
"I have been a customer of this State Farm office since 2007. I have always received the best customer service. Just recently we needed to make some changes to our policy and Jake Bewley went above and beyond to give us options and ultimately exactly what we were looking for. I was amazed how responsive the office is and accommodating. Would recommend this office for anyone needing any type of insurance. They are the best!"
We responded:
"Jenna, Thank you so much for the recognition. We appreciate you and thank you for staying with our office! I must agree, Jake is great! :)"
Profile photo of Sharon Erb

Sharon Erb

January 28, 2025

5  out of  5
rating by Sharon Erb
"Every experience I have had with State Farm Ins has been amazing!! I recently had a major collision and all of my dealings with the local Marisa Luna office - Jake in particular - has been helpful, kind and more than I could've hoped for"
We responded:
"Sharon, I am sorry to hear about your collision but am glad we were here to help you along the way. Please know my office is always here to help. "
Profile photo of natasha Lopez ramirez

natasha Lopez ramirez

January 4, 2025

5  out of  5
rating by natasha Lopez ramirez
"Marisa and her staff are awesome. Friendly and welcoming. Efficient and quick response time, even with someone like me who asks a bunch of questions. Haha"
We responded:
"Natasha, We are always here to help with all of your questions, no matter how many you have :) We appreciate you and thank you for recommending our office!"
Profile photo of Jennifer Baily

Jennifer Baily

December 23, 2024

5  out of  5
rating by Jennifer Baily
"Jake is the best; so friendly and helpful. I was able to get what I needed quickly and had great explanations along the way. Will definitely be a return customer"
We responded:
"Jennifer, I agree with you, Jake is the best! We appreciate you and thank you for choosing our office for your insurance needs!"
Profile photo of Bonnie Lee’s Kinesiology & Business

Bonnie Lee’s Kinesiology & Business

December 18, 2024

5  out of  5
rating by Bonnie Lee’s Kinesiology & Business
"Recommended by a neighbor and with straight across same coverage but a savings of over $150/month for home and auto while also being able to offer over $100k additional coverage to my home for less? Full send and much appreciation to Jake for not overselling me and hearing exactly what I needed while also loving the fact that it’s not a policy that I have to edit and manage myself without knowing if I’m doing something right or wrong. Glad to be working with someone local."
We responded:
"WOW, over $1,800 savings per year! I am happy to hear we were able to not only save you money on your insurance but also offer you more coverage on your home. If you ever have any questions, you know we're only a call or text away. Thank you for choosing our office as your local agent, we appreciate it!"
Profile photo of Sarah

Sarah

December 5, 2024

5  out of  5
rating by Sarah
"Staff is very friendly and helpful, willing to answer all of my questions!"
We responded:
"Thank you for your review, Sarah. If you ever need anything please know we are only a call, text or email away! "
Profile photo of Tamara Sollars

Tamara Sollars

December 2, 2024

5  out of  5
rating by Tamara Sollars
"Marisa took over the North Albany office a few years ago. I have been a customer for a really long time, over 20 years. The team there is amazing. My husband passed away and they helped make the insurance transition much easier. Jake has been exceptional to work with, professional, knowledgeable, friendly. I appreciate the value and the care at this office in North Albany, Oregon. I would recommend them. House, car, property, life insurance, call them and get a quote today. State Farm like a good neighbor - State Farm is there !!!!! 5 Stars Recommend"
We responded:
"Tamara, I am to hear we were able to make such a difficult time a little bit easier for you. We appreciate you staying with us after I took over this office. Thank you for recommending us for home, auto and life insurance needs. We are always here to help!"
Profile photo of Rebecca Burgin

Rebecca Burgin

October 29, 2024

5  out of  5
rating by Rebecca Burgin
"Outstanding service and great rates."
We responded:
"Rebecca, thank you for choosing our office. We appreciate you!"
Profile photo of Karie Cordle

Karie Cordle

October 29, 2024

5  out of  5
rating by Karie Cordle
"Marisa and her staff are great to work with!"
We responded:
"Thank you Karie, we appreciate you! "
Profile photo of Ezequiel Salas

Ezequiel Salas

September 27, 2024

5  out of  5
rating by Ezequiel Salas
"She is really nice"
We responded:
"Thank you, Ezequiel I appreciate your review!"
Profile photo of Erick Guitron

Erick Guitron

September 12, 2024

5  out of  5
rating by Erick Guitron
"Una de la mejores y más gratas experiencia que recibe del equipo de aseguradora de state farm especialmente del agente Marisa Luna . Ella tomó el tiempo y se aseguró que yo pudiera entender cada una de las cláusulas de la póliza se ajustaba a mis necesidades y presupuesto . Busco todo tipo de beneficio que pudiera yo obtener . Muchas gracias . Marisa Luna y su equipo de trabajo de state Farm, en Albany Oregon ."
We responded:
"Erick, gracias por el reconocimiento, se lo agradecemos. Me da gusto saber que fuimos más allá de sus expectativas. No deja saber si alguna momento ocupe algo!"
Profile photo of Kristen Hollywood

Kristen Hollywood

August 29, 2024

5  out of  5
rating by Kristen Hollywood
"Easily accessible and very helpful. Helped to understand options and choose best policy for you."
We responded:
"Kristen, Thank you for the five-star review. We appreciate you allowing us to be your insurance agent!"
Profile photo of Andrea Kelsey

Andrea Kelsey

August 29, 2024

5  out of  5
rating by Andrea Kelsey
"Always so helpful and take care of what I want/need. Thank you, Jake, for being a rock star!!! You always help make things easier for me."
We responded:
"Andrea, We appreciate you and look forward to being your insurance agent. "
Profile photo of Barbara de Vos

Barbara de Vos

August 28, 2024

5  out of  5
rating by Barbara de Vos
"Marisa Luna is the best. We really appreciate her knowledge, professionalism, follow through, and the ease of switching policies so she could give us so much more for our hard earned money. Can't recommend her and her team enough!"
We responded:
"Barbara, Your recommendation is much appreciated! Thank you for allowing my team and I to be your local insurance agent. We look forward to working with you for many years!"
Profile photo of Benny Fernandez

Benny Fernandez

August 24, 2024

5  out of  5
rating by Benny Fernandez
"Jake was awesome! The customer service was top-notch"
We responded:
"Thank you, Benny, we appreciate your review!"
Profile photo of Laura Saxe

Laura Saxe

August 24, 2024

5  out of  5
rating by Laura Saxe
"We have worked with Marisa Luna’s State Farm office for eight years and each time we’ve needed assistance we have received excellent service. When we came in to do a rerate, Jake and Marissa were so helpful and found us a great insurance rate for our home and auto. Just this week my car broke down in Nebraska and Jake found and called the nearest tow truck so I could get back on the road to take my son to college."
We responded:
"Laura, We appreciate you taking the time to meet and review your insurance plan with us. I am happy we were able to save you money on your insurance coverage without having to adjust your protection. Mechanical breakdowns can be stressful, I'm glad we were there to help make it easier for you."
Profile photo of Joy McIntosh

Joy McIntosh

August 19, 2024

5  out of  5
rating by Joy McIntosh
"Kaydence Coats ask me if I was interested in a quote for car insurance. She was very polite and held herself in a professional manner. I would recommend her to anyone looking for insurance."
We responded:
"Joy, Thank you for allowing us the opportunity to quote your insurance policies. We appreciate you!"